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Table of Contents
How do I pay for my stuff?You have a couple of options to pay for an order:
You can pay with your credit card via the telephone. *Please note that we will not ship your purchases until they are paid for. When paying with a check, we will ship your order when the check clears the bank. Back to TopWhere can I find out the status of my order?We keep a tracking number on all of our orders. To find our the status, please send us an e-mail with your name, shipping address, and invoice number. The subject line need to read: Shipping Status.
Back to TopAre all of your products on your website new?Some of our products are new. Some are Demo/Closeouts and we even have used equipment. See description for item details. Back to TopCan I get parts that aren't shown on your website?Yes, you can get parts that aren't shown on the website. We can special order parts from the manufacturer that we don't stock. Please call our Parts Department for pricing and availability. 865-674-0082 Back to TopWhat is you return policy?Please see our company policies for complete refund information. Back to TopWhat are your business hours?We are open:
Back to TopDo your products come with any warranties?Our products come with a standard Manufacturer's warranty. You can also purchase an extended warranty protection when it is offered by the manufacturer. Our certified mechanics can service your equipment both in and out of warranty. Back to TopI don't want to pay shipping charges. Can I pick up my stuff myself?Yes, you can pick up your purchases at our lot. You will need to specify that you want to pick it up yourself. That way, we can give you directions to the lot and have your stuff ready for you. *Shipping is available. We get discounts from freight companies and we pass the savings on to you. Back to TopKimberly Lovin
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